PGi Sub-Processors and Subcontractors

American Teleconferencing Services Ltd. d/b/a Premiere Global Services and/or affiliates ("PGi") uses certain sub-processors and subcontractors.

"Sub-processor" is a third party personal data processor engaged by PGi who has, or potentially can have, access to or process our customers' personal data under our instructions. PGi carries out a due diligence and has adopted contractual safeguards with its sub-processors including but not limited to the requirement implement and maintain appropriate technical and organizational measures.

The following list of sub-processors describes the nature of services that those carry out, the PGi service associated with and their location.

Name of sub-processor Nature of services Services associated with Entity Country
ASC Services LLC Transcription services provider for North America customers Automated audio conferencing United States
Amazon Web Services Inc. Cloud hosting services for service data at rest Audio, web conferencing and webcasting Ireland, United Kingdom, Germany, United States, Singapore, Australia and Japan
Cisco Systems Inc Webconferencing services provider Webex ® web conferencing (resold services) United States
Fastly Inc. Cloud hosting services for service data at rest Webcasting United States
Front Line Call Center Customer technical support via chat and email Webcasting United States
GlobalLingo Transcription services sprovider for customers worlwide Operator assisted audio conferencing United States, Europe and Asia Pacific
GlobeLink Simultaneous translation services provided on PGi's premises Operator assisted audio conferencing United States
Hive Streaming AB Content Delivery Network provider and customer service support Webcasting Sweden
LanguageLine Services Simultaneous translation services provided on PGi's premises Operator assisted audio conferencing United States
Microsoft Corp. Skype for Business related services and audio conferencing integration Audio conferencing integration with Skype for Business ® United States
MessageGears LLC. Email software service provider iMeet and Agenday collaboration solutions United States
Net Transcripts Inc. Transcription services provider for customers in North America Operator assisted audio conferencing United States
Peak Pro Staffing Inc Answering lines support Operator assisted audio conferencing United States
ProofHQ Online proofing features integrated into the iMeet Central product experience. iMeet Central collaboration solution United States
Salesforce.com Inc Global enterprise CRM system and cloud hosting services Audio, web conferencing and webcasting United States
Scribe Software Corp Integration platform provider that allows our APIs to interface with third party CRM APIs Webcasting United States
Sumo Logic Inc. Log management and analytics tool which is built into Sumo Logic's platform Audio and Web Conferencing United States
Sure Shot Media & Marketing LLC Integration platform provider that allows our APIs to interface with third party CRM APIs Webcasting United States
Totango Inc. Analytics provider to provide insights and analytics on feature usage with limited access to data iMeet Central collaboration solution United States
Zendesk Inc. Chat and email service provider Audio and Web Conferencing United States

"Subcontractors" are third parties that do not have access or are not instructed by PGi to process customers' personal data but that PGi uses as subcontractors to assist in operations necessary to provide our services.

Name of subcontractor Nature of services Services associated with Entity Country
Data 102 LLC Data center provider for service data at rest Audio and Web Conferencing United States
Digital Realty Inc. Data center provider for service data at rest Webcasting United States
Flexential Corp. Data center provider for service data at rest Audio and Web Conferencing United States
Sirius Computer Solutions, Inc. Data center provider for service data at rest Webcasting United States